Stop Chasing Payments. Start Collecting Them.
Your team shouldn't spend their days writing follow-up emails and updating spreadsheets. Ari sends personalized payment reminders, handles replies, and escalates when needed — so you get paid faster without the manual work.
Manual collections is costing you
Every day your team spends chasing payments is a day they're not closing deals, supporting customers, or growing revenue.
of finance team time wasted on manual follow-ups
days — average B2B DSO when collections are manual
of revenue lost to late or missed collections
How automated collections works
From overdue detection to payment received — Ari handles every step of the collections workflow.
Invoice goes overdue
Ari monitors every invoice in real-time. The moment a payment is late, the collections workflow kicks in — no spreadsheet checks, no calendar reminders.
Contextual follow-up sent
Ari crafts a polite, personalized reminder that references the specific invoice, amount, and payment terms. Not a generic template — a real email your customer will actually read.
Responses tracked and handled
Customer replied with a question? Ari reads the response, answers it, and keeps the conversation moving toward payment. Everything is visible in Slack.
Smart escalation when needed
If reminders aren't working, Ari escalates — looping in account managers, finance leads, or senior stakeholders based on rules you configure. The right person, at the right time.
Collections on autopilot
Ari handles the entire collections workflow so your team can focus on closing deals, not chasing payments.
Follow-ups that don't feel automated
Ari sends contextual payment reminders that reference the specific invoice, customer history, and payment terms. Each email reads like it was written by a human — because Ari understands the context behind every dollar owed.
The right person, at the right time
When gentle reminders aren't enough, Ari escalates based on your rules — looping in account managers, finance leads, or senior stakeholders. No more wondering if someone forgot to follow up.
Every invoice, every status, one place
See which invoices are overdue, who's been contacted, what they said, and what happens next — all from Slack. No more digging through email threads or spreadsheets to find out where a payment stands.
Collections that run while you sleep
Ari works 24/7 — nights, weekends, holidays. International customer in a different timezone? Ari sends the follow-up when they're most likely to see it, not when your team happens to be online.
Connected to your entire stack
Ari pulls data from your CRM, billing platform, and accounting tools to send accurate follow-ups. When a payment lands in Stripe, Ari knows — and stops the reminders automatically.
Get paid without burning bridges
Collections shouldn't damage customer relationships. Ari's tone adapts based on account history, payment patterns, and how overdue the invoice is — firm when needed, friendly by default.
Ari vs manual collections
See what changes when an AI agent handles your collections instead of a spreadsheet and good intentions.
| With Ari | Manual Collections | |
|---|---|---|
| First follow-up | Sent automatically on the day payment is due | Whenever someone notices it's overdue |
| Email content | Personalized with invoice details, customer context | Generic template or copy-pasted from last time |
| Escalation | Automatic, rule-based, timely | Ad hoc — if someone remembers |
| Response handling | Ari reads replies, answers questions, continues workflow | Sits in someone's inbox until they get to it |
| Visibility | Full status in Slack — who owes what, who's been contacted | Scattered across email, spreadsheets, and memory |
| Availability | 24/7, every timezone | Business hours, one timezone |
Proven results from real customers
Companies using LedgerUp recover revenue faster and eliminate manual follow-up work entirely.
Faster collections
Buzz reduced their average collection time by 75% in the first month with Ari handling follow-ups.
Revenue recovered
In the first weeks, Ari identified and recovered over $40K in overdue payments that had fallen through the cracks.
Automated emails sent
Over 100 personalized follow-up emails sent automatically — each one tailored to the specific invoice and customer.
Collections is just the start
Ari automates the entire revenue operations workflow — from contract to cash collected.
Meet Ari
See everything Ari can do — from invoicing to reconciliation to answering billing questions from Slack.
Meet AriAutomate contract-to-cash
Collections is one piece of the puzzle. See how Ari automates the entire contract-to-cash workflow end-to-end.
See contract-to-cashAR management guide
Learn best practices for accounts receivable management and how automation fits into your AR strategy.
Read the guideCollections automation FAQ
Common questions about automating AR collections with LedgerUp.
What is automated accounts receivable collections?
Automated AR collections uses AI to send payment reminders, follow up on overdue invoices, handle customer responses, and escalate delinquent accounts — replacing the manual process of chasing payments via email and spreadsheets. Unlike basic dunning tools that send template-based emails on a schedule, AI-powered collections like LedgerUp adapts messaging based on customer context, payment history, and relationship status.
How does LedgerUp automate collections differently than dunning software?
Traditional dunning tools send the same template email to every overdue account on a fixed schedule. LedgerUp's AI agent Ari sends contextual, personalized follow-ups based on the specific invoice, customer history, and payment terms. Ari also reads and responds to customer replies, handles objections, and escalates to the right person when needed — things dunning software can't do.
How much faster are collections with LedgerUp?
Customers see up to 75% faster collections. In the Buzz case study, LedgerUp recovered over $40K in revenue in the first weeks and sent 100+ automated follow-up emails that would have otherwise required manual effort. The biggest gains come from eliminating the delay between when an invoice goes overdue and when the first follow-up is sent.
Does LedgerUp send generic collection emails?
No. Ari sends contextual, personalized follow-ups based on the specific invoice, customer history, and payment terms. Each reminder is tailored — not a generic blast — so it maintains customer relationships while getting you paid. The tone adapts based on how overdue the payment is and the customer's payment history.
How does LedgerUp handle escalation for overdue payments?
When polite reminders don't result in payment, Ari automatically escalates by looping in the right stakeholders at the right time — such as account managers or finance leads — based on rules you configure. You control who gets looped in, when, and at what threshold.
Will automated collections damage our customer relationships?
The opposite — manual collections often damage relationships more because follow-ups are inconsistent, sometimes aggressive, and often late. Ari sends timely, professional, context-aware reminders that maintain a respectful tone. Customers appreciate clear communication about what they owe and when.
What systems does LedgerUp integrate with for collections?
Ari connects to CRMs (Salesforce, HubSpot, Attio), billing platforms (Stripe), accounting tools (QuickBooks, NetSuite), and communication tools (Slack, email). When a payment lands in Stripe, Ari automatically stops the collection workflow for that invoice.
How long does it take to set up automated collections?
Most teams are live within days. Ari lives in Slack and connects to your existing tools through native integrations. You configure your escalation rules, tone preferences, and follow-up cadence — and Ari starts working immediately on your overdue invoices.
Software should do the work.
You should move the business.
See how Ari takes billing ops off your team's shoulders - from contract to collected cash.